Contact - Capy Bounce

"A capybara's patience is matched only by our commitment to helping you."

- The Capy Bounce Team

General Support

Questions about gameplay, features, or troubleshooting issues

Get Help

Feature Requests

Ideas for new features, platforms, or improvements

Share Ideas

Bug Reports

Found a glitch or something not working right?

Report Bug

Privacy Concerns

Questions about data, privacy, or account matters

Contact

Response Times

We're a small indie team dedicated to helping you enjoy Capy Bounce. Here's what to expect:

General Support

We typically respond within 24-48 hours on business days.

Bug Reports

Critical bugs are prioritized. We'll acknowledge within 24 hours and provide updates as we investigate.

Feature Requests

We read every suggestion! Your ideas help shape the future of Capy Bounce.

Before You Contact Us

You might find your answer faster by checking:

Our Privacy Policy for data questions
Our Terms of Service for account questions
Apple's App Store for billing and refund issues
Settings app > Game Center for leaderboard issues

Common Questions

How do I restore my purchase?

Go to Settings in the app and tap "Restore Purchases". Make sure you're signed into the same Apple ID you used for the original purchase.

Why aren't my scores showing on Game Center?

Make sure you're signed into Game Center in your device Settings. You can also try signing out and back in to refresh your connection.

How do I get more lives?

Free players get 2 lives per run. Premium users get 3 lives. You can also earn extra lives by reaching score milestones or landing 5 perfect bounces in a row!

Connect With Us

Follow our journey and get updates: