Contact Us

We're here to help with any questions or feedback

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General Support

For app support and general inquiries

support@pickleballhub.app
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Report a Bug

Found something not working right?

bugs@pickleballhub.app
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Feature Requests

Have an idea to make the app better?

features@pickleballhub.app
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Privacy Concerns

Questions about your data and privacy

privacy@pickleballhub.app

Frequently Asked Questions

How do I set up weather notifications?

Go to Profile → Settings → Notifications. Enable weather notifications, select your play days, and set your preferred notification time. Make sure you've added courts and set your weather preferences first!

Can I use the app offline?

Yes! All your data is stored locally on your device. Weather updates require an internet connection, but you can log matches, manage tournaments, and view stats offline. Changes will sync when you're back online if iCloud sync is enabled.

How do I create a tournament?

Tap the Tournaments tab, then tap the + button. Choose your format (single elimination, double elimination, round robin, or Swiss), set the details, and add players. The app will automatically generate brackets and manage the tournament flow.

Is my data backed up?

If you have iCloud enabled on your device, your data automatically syncs across all your Apple devices. You can check sync status in Settings. We recommend keeping iCloud sync enabled to prevent data loss.

How accurate is the weather data?

We use Apple's WeatherKit service, which provides highly accurate hyperlocal weather data. Weather forecasts are updated regularly throughout the day to ensure you have the latest information for your courts.

Can I track doubles matches?

Absolutely! When logging a match, toggle the "Doubles" option. You can then select your partner and both opponents. The app tracks individual and team statistics for doubles play.

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